Contact us and FAQs

Find out how to get it contact and answers to some of our Frequently Asked Questions.

Got a question about 7 Bridges Walk 2024?

There are a few ways you can find out more about 7 Bridges Walk - the greatest walk of all. Follow our Facebook page to keep up with the latest updates, and read through the FAQs or contact our friendly team below.



Frequently Asked Questions

REGISTRATION

How do I register?

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Once tickets are available, click the "Register now" button to register for 7 Bridges Walk 2024. Pick your starting Village and purchase your ticket. 

How much does it cost to enter this event?

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Find the ticket prices below: 

Ticket Type Ticket Price
 Early Bird (available from 23 July to 19 August)  $59 + Booking Fee 
 General Admission Adult (available from 20 August to 13 October) $79 + Booking Fee 
 General Admission Concession (age 15-17 years and 60+ years) (available from 20 August to 13 October)  $69 + Booking Fee 
 Child (14 years and under) (available from 23 July to 20 October)  FREE 
Last Minute Adult (available from 14 October-20 October)  $99 + Booking Fee 

 

Does my ticket fee count as a donation?

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No, your registration fee covers your participation and the costs of the event including event logistics, entertainment, signage, traffic management, toilets and security. Tickets are not tax-deductible. 

So, we encourage everyone to make their walk count and fundraise for a cancer free future. 

Can I register to do the walk on the day?

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Yes, you can purchase your ticket on the day on our website or at any village. However, as capacity is limited for each start time, we recommend that you purchase your ticket ahead of time to avoid disappointment.

Tickets can be
purchased on this website.
 Registering prior to the event day will secure your spot and save you money on your registration fee. 

What do I do if I have not received my registration receipt/ticket?

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Your registration receipt will have come from our ticketing agent, Humanitix. This email will come from order@humanitix.com. Please ensure you check your Junk folder as the confirmation emails may have been sent there by email filters. If you are still unable to find your order confirmation, please get in touch by calling us on 1300 65 65 85 or email us on 7bw@nswcc.org.au to get them re-sent. 

Can I participate as part of a team? 

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Yes, we encourage this! You can select to sign-up as a team during registration. You can also create a team after sign-up from your fundraising dashboard - simply click "Create Team" and follow the prompts. Remember to share your team link and ask your team members to join. 

I have created a team but why can't my friends join it? 

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Make sure you have made your team public for anyone to join. 
 
You do this by going to your Dashboard and:

  • Click on 'My team' 
  • Go to 'Team page settings' 
  • Choose 'Yes' under 'Allow anyone to join my team' 

Can I get a refund on my ticket?

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Tickets are non-refundable as outlined in our Terms and Conditions. However, you are welcome to pass your ticket on to a friend or family member, if you are no longer able to attend.

How can I keep updated?

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We will be emailing you event updates and information about the course in the lead up to the event. We also have a Facebook and Instagram page where you can follow us for ongoing updates. 

FUNDRAISING

Do I need to fundraise as well as buy a ticket?

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Your registration fee covers your participation in the event and the costs of managing and putting on the 7 Bridges Walk event. Fundraising, in addition to purchasing a ticket, is what makes a real difference. Every dollar raised will go towards Cancer Council's lifesaving research, prevention and support services for people affected by cancer. You can read more about how the funds are put to work here. 

How much of the money raised will go to Cancer Council?

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100% of funds raised go to Cancer Council, so make your walk count and fundraise for a cancer free future.  

 For more information on the work we do at Cancer Council, visit www.cancercouncil.com.au 

All registration fees go towards Cancer Council to cover the cost of the event. 

Can I donate to Cancer Council on the day of the event?

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If you wish to donate to Cancer Council on the day, you can do so by scanning the donation QR codes located around each of the Villages.  

Can my friends sponsor me?

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Yes, simply send them the link to your online fundraising page. You can find this here.

When do the online fundraising pages close?

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Fundraising pages will stay open until 30 November 2024. If you wish to make a donation after this date, please call our Events Hotline on 1300 65 65 85. 

How can I fundraise on Facebook? 

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You can create a Facebook fundraiser by clicking the "Create a Facebook Fundraiser" button in your dashboard. This way your fundraising from Facebook will contribute to your overall total on your page. 

Learn how to create a Facebook Fundraiser here

Can I edit my online page?

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Yes, you can edit both your individual or team page through your dashboard by logging in. 

To edit your personal page: 

  • Select 'My Page'  
  • Then press 'Edit My Page' to edit.   

To edit your team page: 

  • Select 'My Team' 
  • Then press 'Team Page Settings' to edit. 

How do I join an existing fundraising team?

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There are two ways to join a fundraising team, depending on whether or not you have purchased a ticket. 

 If you already have a ticket: 

  • You can ask the team captain (the person who created the team) to invite you via their team dashboard. 
  • Or you can search for the team page at www.7bridgeswalk.com.au/join, click on the team page and select ‘Join Us’. (If this button is not showing then ask the team captain to change to 'Allow anyone to join team' in the team dashboard). 

 

If you don't have a ticket: 

  • Register and purchase your ticket(s) for 7 Bridges Walk here. 
  • During registration, make sure you select ‘I want to join an existing team'. 
  • As you go through the registration form, you will land on the ‘Join a team’ page. 
  • Search for the team name and select ‘Join Team’. 

Can I put your 7 Bridges Walk and Cancer Council logos on my own T-shirt? 

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We are happy to provide you with our ”Proudly supporting” logos for any merchandise or assets you wish to create as part of participating in 7 Bridges Walk. Please note that any design with our "Proudly supporting” logos must be approved by us before use. Reach out to our support team on 1300 65 65 85 or send us an email on 7bw@nswcc.org.au to hear more. 

COURSE

How will I know where the course is?

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You can view the 2024 Course Map here.  

You can also collect your Event Guide when you scan your ticket at one of the six villages on event morning. The Event Guide will contain important event information as well as a course map. There will also be event signage and volunteer course marshals along the route to point you in the right direction.  

Do I need to walk in a certain direction?

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Yes, the course is set up for you to walk in a clockwise direction only to assist in safely managing the flow of walkers. People walking in an anti-clockwise direction will be classed as non-participants.

Will there be free buses on the day?

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Yes, a free shuttle bus service travelling around the course (in both directions) will run from 8.30am to 4.30pm. Please note that dogs are not permitted on the free buses, with the exception of assistance dogs. To use this free service, you will need to show either your ticket or Event Guide which will be handed out to you at your starting village on the day. 

How long do you think it will take?

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For a fit and active person to walk the course at a continuous brisk pace it will take about 4.5 to 5 hours. For someone with a moderate fitness level and/or stopping for breaks along the way it could take 6 to 8 hours. Each Village will have a map showing where you are and the distance to the next Village. Distances will also be noted in the Event Guide and on our interactive map here. If you are attempting to complete the entire course, we strongly recommend that you start at your specified start time and no later than 10.30am, to finish before the 4.30pm course and Village closure. 

Remember, there are free shuttle busses running between the Villages for you to use throughout the day. 

Do you have any tips on walking the course? 

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Yes, here's a list of things to consider:

  • Bring enough water for the day. You can top up your reusable water bottle at the Villages along the course.   
  • Stay SunSmart and bring sunscreen, SunSmart clothing, sunnies and a hat. 
  • Wear comfy shoes you know you can walk far in. 
  • Bring easy energy boosting snacks such as bananas and mixed nuts. You will also be able to grab a bite to eat and enjoy the entertainment at each of the Villages along the course.  
  • Remember to take breaks, especially if you are walking the whole course.  

Please also look out for other people on the course route as this event uses public footpaths. Please keep to the left to allow others to pass and stay off the road. 

What is the distance between villages?

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  • Milsons Point Village – Pyrmont Village = 4.8km
  • Pyrmont Village – Rozelle Village = 6.9km
  • Rozelle Village – Hunters Hill Village = 4.8km
  • Hunters Hill Village – Lane Cove Village = 5.1km
  • Lane Cove Village – Wollstonecraft Village = 4.1km
  • Wollstonecraft Village – Milsons Point Village = 2.3km
Find all the distances on the Course Page.

Why do I have to finish in a Village?

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This is the point at which you registered and started, so to fully complete the 28km course you must finish where you started. If you don’t finish at your starting Village, you cannot receive your 'Completed' stamp. 

I don't feel like eating the food on offer in the Villages. Can I go to a local café and then rejoin the walk?

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Yes, of course! As this is not a competition, you can leave the course for a break, lunch or fetch a drink at any time and re-join the course later. 

I would like to train for the event. Is there a training guide? 

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Yes, when you receive your first donation you will receive a training guide to help you get ready for your walk! Start your fundraising today. 

EVENT DAY

What time does 7 Bridges Walk start? 

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You choose your starting time at your preferred starting Village when you purchase your ticket.  

The course opens at 7:00am and closes at 4:30pm. Registered participants commencing the event before 7.00am or completing the event after 4.30pm will not be considered a participant in 7 Bridges Walk outside of those course open hours.   

Will the event be canceled if it is raining?

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No, the event will not be canceled should the weather be wet. We do, however, advise that walkers bring wet weather gear should the weather forecast be for rain. 

In the event of extreme weather please follow instructions from event staff.  

How do I get there?

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Transport for NSW have kindly offered all 7 Bridges Walk participants and volunteers free travel on public transport on the day of the event. You will receive your travel pass by email, please have this handy to show to the transport staff.  
 

Participants are advised to use public transport and plan their trip in advance. For timetables, maps and trip planning visit Transport for NSW. 
 

The nearest public transport stops to the Villages are as follows: 
 

  1. Milsons Point Village - Milsons Point Train Station
  2. Pyrmont Village - Bus stops on Pirrama Road, outside The Star
  3. Rozelle Village - Bus stops on Victoria Road
  4. Hunters Hill Village - Bus stops on Burns Bay Road
  5. Lane Cove Village - Bus stops on River Road West and Longueville Road
  6. Wollstonecraft Village - Waverton Train Station

What is an Event Guide? 

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The Event Guide is an information booklet that you can collect as you cross the start line. The Event Guide will include the event passport, course information, as well as a course map.  

You can collect a stamp at each bridge you walk over and each Village you pass through. You can also collect a final stamp when you return to your starting Village when you complete the full course.  

Your completed stamp page signifies you have completed 7 Bridges Walk!

Where do I go to collect my Event Guide? 

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You can collect your Event Guide as your cross the start line at your starting Village.  

Which villages have nearby accommodation if I am travelling from interstate? 

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Milsons Point and Pyrmont Villages are the nearest to hotel accommodation. Check hotel booking sites for accommodation options. 

Will water be available throughout the course?

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Yes, at each of the six Villages there will be water stations for you to fill your own drink bottles. Additional water stations between villages are marked on the Course Map. There will also be food stalls in each Village, where you will be able to purchase cold drinks.  

What should I bring on the day?

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Bring the ticket that was emailed to you after registration. You can present this on your phone as you cross the start line at your starting Village. Presenting this will also allow you to receive your Event Guide. You do not need to register or sign in prior to this, just line up at the start when your designated time slot is called.  
 
We also recommend that you bring: 

  • A broad brim hat. 
  • Sunscreen. 
  • Sunglasses. 
  • Refillable water bottle. 
  • Comfy shoes. 
  • Weather appropriate clothing, including wet weather gear if it is likely to rain. 
  • Snacks like bananas and mixed nuts. 

 

Please note there is no bag drop or storage facility at the event, so only bring what you can carry.  

Can I bring my dog?

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Yes, dogs are welcome on the day, but must remain on a leash at all times, and please clean up any mess they make. There will be water bowls located at each Village.  

Please note that dogs will not be permitted on the event buses (assistance dogs excepted). 

Please consider the forecast weather conditions.  

Can I run in this event? 

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No. Cancer Council's 7 Bridges Walk is purely a walking event and does not accommodate any running. There are no major road closures for this event so everyone is to abide by normal pedestrian road rules. With everyone on footpaths abiding by the road rules and potentially a lot of people walking the course, trying to run through the crowd and across roads is going to be dangerous to you, other participants and the general public. 

Can I ride my bike, skateboard or rollerblades etc. in this event? 

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No. Cancer Council's 7 Bridges Walk is purely a walking event and utilises public footpaths. Therefore bicycles, skateboards, roller skates and scooters are not permitted

Is there parking available?

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There will be no designated parking available for the event, only local parking. We advise you to check local street signs surrounding Villages, but they fill up quickly. We suggest using the free public transport provided by Transport for NSW to get to and from the event. For timetables, maps and trip planning visit Transport for NSW. 

What is available at each of the villages?

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Each of the villages will provide you with information, first aid, water, toilets, food, refreshments, entertainment, and free sunscreen. 

How do I stay SunSmart?

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Historical average temperatures for late October are low of 14°C and a high of 22°C, along with sunny days. Start early to avoid the heat of the day. Remember to Slip, Slop, Slap, Seek and Slide. Click here for more information about sun protection. Cancer Council merchandise (hats, sunglasses, sunscreen) will be on sale at Pyrmont Village.   

Can I buy 7 Bridges Walk T-shirts on the day?  

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Yes, a limited number of 7 Bridges Walk merchandise will be available to purchase at Milsons Point Village and Rozelle Village. 

I'm a member of the 7 Bridges Legends, where do I go on the day?

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As a 7 Bridges Legend, you will have access to the VIP marquee at Rozelle Village where you can enjoy a free massage, collect your free water bottle, rest up in the exclusive VIP chill out zone and much more. 

Want to join the 7 Bridges Legends? Raise over $1,000 and you will automatically become a VIP! Read more about our fundraising prizes and rewards here. 

Ready to fundraise to end cancer?

Need to get in touch?

Chat to our support team on
1300 65 65 85 
Email us a question
7bw@nswcc.org.au


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